Rhiannon plays an integral role within our Northwest office as our Northwest Admin Assistant here at Silverback. Rhiannon ensures all clients bookings run smoothly in our most established region. She is looking forward to being part of a growing team and is keen to be part of new opportunities that arise within the company. Rhiannon has only recently moved to Manchester to start a new chapter and she is enjoying all the city of Manchester has to offer.
What was your experience before becoming a Silverback?
My career began in the events industry back when I was at Leeds University where I both managed a weekly student event and worked in hospitality at the Headingley Stadium for the rugby and cricket matches. Since then, I have gained varied experience working in roles in the entertainment industry all the way through to recruitment. I very much enjoy client-facing roles and I look forward to this transferable experience being beneficial to my role at Silverback.
What attracted you to join silverback?
I was keen to get back into the events industry following a move from Newcastle to Manchester. This role with Silverback seemed to offer a great new challenge to utilise my skillset and liaise with clients to book in the crew for their exciting events. Having met the Silverback team in my interview, I was sure the laid-back culture coupled with a fast-paced office environment would be a great fit for me.
Describe an average day in your role?
My day usually starts with catching up on emails from clients who may be requesting crew, amending existing bookings or looking to confirm their crew requirements.
I work through our booking system alongside our regional managers to make sure we have all the correct information from our clients to get crew assigned to each booking. We love a cup of tea in our office so the kettle is always on!
What do you enjoy about being a member of the Silverback team?
– As we provide crew for live events, we are at heart, all about people – and this starts with the fantastic office team at Silverback HQ! The team is super friendly, and we work together to ensure a great experience for our clients. As I am based at Head Office in Manchester, we are often communicating with teams in our other regions, and I find that no two days are ever the same.